MMigna

Observations and Near Misses

Field tier and aboveIn the app: /observations

Safety Observations is where safe and at-risk conditions and near misses get reported by whoever sees them, from a login or from a QR code with no login at all. It is your leading indicator: the hazards found before anyone was hurt.

1.Report an observation from the app

  1. Open Observations. The Report an Observation form is on the page.
  2. Choose Safe or At-Risk, then a category (PPE, Housekeeping, Fall Protection, Electrical, Equipment / Tools, Ergonomics, Environmental or Behavior) and a severity (low, medium, high or critical).
  3. Pick the job site and describe what you saw.
  4. Add a photo if it helps. A photo taken on a phone records where it was taken.
  5. Press Submit Observation. With no signal it is saved on the device and uploads when you are back online.

2.Post the QR code for crews

  1. Press Field QR Code and then Print, or Copy link to share it another way.
  2. It is one code for the whole company. A worker scanning it fills in the same form on their phone, with the site, their name and a photo all optional.
  3. We list a report with no name as Anonymous.

3.Turn an at-risk observation into a corrective action

  1. Find the observation in the list. On an open at-risk card, press + Corrective Action.
  2. Give it an owner, a due date and a priority, and create it.
  3. We show on the card how many corrective actions hang off it, and the action is tracked in the Corrective Actions module until it is closed.

4.Work the list

  1. Click a card to open it and edit the details.
  2. Filter by type, job site, severity, status or date, or search the description. Press Clear Filters to reset.
  3. Press Close when an observation has been dealt with, and Reopen if it comes back.

Common questions

Can workers see what other people reported?
No. The QR page only submits. Reading the list needs a login.
Is there a size limit on photos?
A photo submitted from the QR page must be under 3 MB. Phones usually produce photos within that; if one is rejected, take it again at a lower resolution.
Where do observations show up elsewhere?
This month's count is on the dashboard, recent ones are listed there, and they feed the leading indicators in Statistics and the weekly summary.

Read next

← Incidents and the OSHA 300 LogSite Audits →

Something here does not match what you see in the app? Tell us from Help & Support inside the app, or email info@mignasafetysolutions.com. We correct the guide rather than let it drift.

Observations and Near Misses — Migna User Guide